Contact UsFAQ

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Frequently Asked Questions
Customer Service
Q: How do I provide the Habit with feedback from my last visit?

Please click on the link below and select Customer Care, from the drop down arrow, to get in touch with our team.

Q: I need to cancel my online/phone order.

Please call the number provided, for the location you selected, to cancel your order.

If the order was already sent and your card was charged, please click on the link below which will take you to our Contact us page.  Select Customer Care from the drop down arrow.  Please note: refunds may take up to 72 hours to be processed.

Q: I need my receipt from my last visit.

Please click on the link below and select Customer Care from the drop down arrow

Q: Where can I find nutritional information?

Please click here for full nutritional and allergen information.

If you have a specific question about something you are allergic to and do not see it on the guide, please click on the link below and select Customer Care from the drop down arrow.

Q: Help! I left something at my local Habit Location.

If you have left something very important at one of our locations, please return to the location to retrieve the item. If you would like for our Customer Care team to get in touch with you and let you know the status of the item, please click on the link below and select “Customer Care” to send us an email description.

Marketing
Q: How do I get in contact with the Habit’s Marketing team?

Please click on the link below and select Marketing from the drop down arrow.

Q: How does my school or organization submit a request for a donation?

Please select the link below to get started.

Q: Where can I find information on setting up a fundraiser for my school or organization?

To schedule a fundraiser in one of our restaurants, where we will donate back 20% of sales, please speak, in person, to any member of the management team at the location of your choice. The team will then discuss which dates are available for your event with you. We ask that you visit during the following hours: 1:00pm-4:00pm & 7:00pm-8:30pm.  Please be prepared with your organization’s tax ID#.

Q: How do I get more information on using a Habit Catering Truck for my event?

Please click on the link below to get more information on our Habit Catering Trucks.

CharClub
Q: I have a question regarding my CharClub account.

For any questions regarding your CharClub account, please email charclub@habitburger.com

Q: How do I get more information on a new Habit coming to my area, or other Habit events?

Join our CharClub to get information and invitations to our Pre-Opening Events.

Real Estate
Q: I would like to suggest a city/location for a new Habit Burger Grill.

Thank you for thinking of us! Please click on the link below and select “Real Estate” to send your information.

Vendors
Q: How do I become a vendor?

Please email all requests to: newvendor@habitburger.com

Careers
Q: What happens after I submit an application?

Thank you for your interest in working for the Habit Burger Grill. Our goal is to have your application reviewed within 48 hours.  Based on your qualifications and availability, we will contact you if we decide to move forward. If you have any further questions please refer to our Careers FAQs or go in to the location to speak with a member of our management team in person.