Frequently Asked Questions

General

Of course! Please visit our website to find your nearest location and call the number provided.

We’re always open to suggestions. Please contact our Customer Care team on our contact page

Thanks for asking! We currently don’t offer catering, but we do have Habit Catering Trucks available for your next event. Please contact our Habit Truck Team on our Habit Truck web page.

Unfortunately, once the order is placed it’s sent to our kitchen to begin preparation. We are unable to accept modifications or cancel the order.
If you want to add to the order, please place an additional separate order.
If you are unable to pick-up your order please contact our Customer Care team and we will reach out to you as soon as possible* (*Please note, response times are delayed due to COVID-19. We look forward to assisting you as soon as possible)
If you ordered via a third-party delivery partner (for example: on the DoorDash, Uber Eats or Postmates App/Website), please contact them directly for assistance.

We’re sorry to hear you had a less-than-ideal experience with us. Please contact our Customer Care team on our Contact Us page.

We do! Order on The Habit Mobile App or online at the Habit Burger online order site and select “Curbside.”

Online Ordering

Please visit our Ordering Site to find your nearest location and order your chargrilled favorites!

Unfortunately, once the order is placed it’s sent to our kitchen to begin preparation. We are unable to accept modifications or cancel the order.
If you want to add to the order, please place an additional separate order.
If you are unable to pick-up your order please contact our Customer Care team on our contact page and we will reach out to you as soon as possible* (*Please note, response times are delayed due to COVID-19. We look forward to assisting you as soon as possible)

We’re sorry to hear that. Please contact our Customer Care team here on our Contact Us page.

Mobile Ordering

Absolutely! You can select ASAP or you can schedule your order to pick-up at a time that’s more convenient for you.

Please proceed to the pick-up area inside the restaurant to have one of our team members assist you. You may also choose contactless curbside pick-up at most locations.

Unfortunately, there is not a place to type in specific requests. At The Habit Burger Grill, we are focused on order accuracy and making sure you’re happy with your order – comment boxes can lead to miscommunications and confusion. You are able to modify your order within our ordering process by selecting “customize” on the item you are ordering.

Please ask one of our team members for assistance when you arrive to pick up your order, they will be happy to assist you!

So sorry to hear that! Let’s get you squared away – contact us here on our Contact Us page

Not right at this time, but soon! We are working on having this available in our app.

Thank you for asking! Chartickets are only redeemable in-store at this time. Please note that our team is committed to keeping you safe when ordering in-store.

Unfortunately, not at this time. You may redeem your birthday offer for in-store dining (where available) or take-out. Please note that our team is committed to keeping you safe when ordering in-store.

Thanks for asking! Right now, we do not have a loyalty program at The Habit Burger Grill. Keep your eyes peeled for exclusive app offers, though!

Unfortunately, once the order is placed it’s sent to our kitchen to begin preparation. We are unable to accept modifications or cancel the order.
If you want to add to the order, please place an additional separate order.
If you are unable to pick-up your order please contact our Customer Care team on our Contact Us page and we will reach out to you as soon as possible* (*Please note, response times are delayed due to COVID-19. We look forward to assisting you as soon as possible)

We’re sorry to hear that. Please contact our Customer Care team here on our Contact Us page

Delivery

Yes, we do! You can order The Habit for delivery on The Habit Mobile App or habitburger.com (we partner with DoorDash’s delivery team to fulfill delivery orders placed on The Habit Mobile app or at habitburger.com).
Or you may order delivery through our partners at DoorDash, Postmates, or Uber Eats.

If you placed a delivery order through our app or website, please contact us here on our Contact Us page.
If you placed a delivery order directly through one of our partners, please contact them directly for assistance.

When ordering through The Habit Mobile App or through any of our partners, an approximate ETA is given.

Unfortunately, once the order is placed it’s sent to our kitchen to begin preparation. We are unable to accept modifications or cancel the order.
If you are unable to receive your order please contact our Customer Care team here: www.habitburger.com/contact-us and we will reach out to you as soon as possible*
If you ordered directly from one of our partners, please contact them directly.

If you placed a delivery order through our app or website, please contact us here on our Contact Us page
If you placed a delivery order directly through one of our partners, please contact them directly for assistance.

Once your order is submitted on The Habit Mobile App or through one of our delivery partners, we/they are not able to accept modifications.

On orders that are ordered and delivered by a third-party service, there is an upcharge to the order to cover the fees charged by these third-party delivery services. You may also see a delivery fee, service fee, or a minimum order amount. Driver tips are optional.